2024 Annual Customer Satisfaction Survey

The Gloucestershire Energy from Waste Facility has launched its 2024 Annual Customer Satisfaction Survey, inviting feedback from local residents, suppliers, visitors, Councillors, and others. This survey is an important opportunity to share your thoughts and experiences, helping the Facility continue to improve its operations and the way it communicates with the community. Your input plays an important role in shaping the Facility's future, ensuring it remains a valuable resource for Gloucestershire while maintaining transparency and responsiveness.

The survey is available online for convenience, and a downloadable paper version is also provided for those who prefer it. Paper copies are also available on request and can be sent by post or collected from our facility. Please contact us to arrange.

Completed paper surveys should be sent to:

Melanie de la Torre Zamora
Gloucestershire Energy from Waste Facility
Javelin Park
Bath Road
Haresfield
Gloucestershire
GL10 3ET

To make your voice heard, please submit your responses by Tuesday, 31st December. Every opinion counts, so we encourage you to take a moment to participate and share your perspective.

If you need the survey in a different format, such as braille or another language, we are happy to accommodate your requirements – please get in touch to arrange. For more information about the facility, visit our website.